Steelwaters

Yes. All of our pieces are handcrafted in our Barcelona studio. Depending on the design, we use a mix of traditional techniques — including hand-forging, texturing, and custom casting when needed. Every piece is made to order and finished by hand with care and precision.

We use solid 925 sterling silver, 14k and 18k gold. Some pieces feature oxidized or patina finishes. We also work with natural gemstones, carefully selected for their quality, character, and ethical sourcing. All materials are nickel-free, hypoallergenic, and safe for daily wear.

Production takes between 3 and 10 business days, depending on the piece and current workload. Shipping times vary by country. You’ll receive a tracking number as soon as your order ships.

Yes, we ship worldwide. Delivery options and rates are calculated at checkout based on your location.

You can request a return or exchange within 14 days after receiving your order. All pieces are made to order, so if you need to cancel or edit your order, you must do so within 48 hours of payment. After that, cancellations due to customer error or change of mind won’t be accepted. You can find full details in our Refund Policy.

Yes. We offer custom sizing for most pieces, and we also accept design requests if you have a specific idea in mind. Feel free to contact us — we’ll let you know what’s possible and guide you through the process.

For rings, we use the European metric sizing system. You can measure an existing ring or use a printable size guide.
For bracelets, we recommend measuring your wrist snugly with a tape measure — we’ll add the necessary room for comfort. If you're unsure, feel free to reach out and we’ll help you find the right size.
You can find the full sizing guide here.